Description et responsabilités générales du poste

Category: Landing Gear
Job Type: Permanent Full Time
City: Longueuil

Company Bio

Entrepreneurial Leader
Heroux-Devtek, the world’s 3rd largest producer of landing gear, serves the civil and military aerospace markets from production facilities in North America and Europe. The Company’s longevity, flexibility, and track record for the development and implementation of innovative production systems have distinguished it as a leader in the domain. With its most recent acquisitions, Heroux-Devtek is bolstering its status as one of the foremost landing gear, actuation and hydraulic system designers and manufacturers in the global aerospace industry.

Division info

The Landing Gear Market specializes in the design, qualification, manufacture and repair and overhaul of landing gears and flight critical components to a customer base that extends from the OEMs (Original Equipment Manufacturers) to the Operators in both the commercial and military markets.

Summary of position

As a key resource in the IT department, the Business Analyst will provide support and execution of IT projects as well as handling development requests and operational support. The candidate will also act as a project manager on certain projects and as a subject matter expert. He will also be the first point of contact for users of the systems.

Main responsibilities

Responsibilities - Projects :

•Leading and participating in all stages of projects
•Identify and assess project requirements
•Propose business process improvements as required
•Propose simple and robust solutions that are easy to use and maintain
•Define and execute the project plan
•Define and monitor budgets
•Document and track the project and present to the steering committee
•Coordinate technical (servers, networks, cyber security and applications) and functional resources
•Participate in project execution as a subject matter expert
•Develop scenarios and execute tests with the project team
•Coordinate with the technical and functional teams to resolve any issues found during testing and document the issues and their resolutions
•Develop training materials for users and the technical team
•Develop the training schedule
•Participate in training as a subject matter expert
•Plan and coordinate go-lives
•Execute the go-lives with the project members
•Coordinate and participate in post-implementation support

Responsibilities - Operations :

•First point of contact for users
•Answering functional questions from users
•Continuous training of users
•Participate in user support
•Coordinate support with technical teams as required
•Take charge of development or system improvement requests - information gathering, analysis, documentation, coordination with developers, testing, user test cases, training etc.
•Research new application or process solutions to improve employee productivity

Qualifications requises et exigences

•Bachelor's degree or any other acceptable combination of experience and education •5 years experience with ERP systems
•Experience in business process re-engineering projects
•Experience with user training
•Experience in supporting ERP systems in a multi-site environment
•Good knowledge of manufacturing business processes
•Experience with Baan and/or Infor LN an important asset
•Ability to communicate well in both English and French, verbally and in writing, with all levels of the company, Spanish is an asset
•Good interpersonal skills
•Strong listening skills
•Ability to work in a team is imperative
•Ability to influence others to perform duties
•Ability to manage multiple tight and sometimes conflicting deadlines, work under pressure and manage internal client expectations well
•Experience in project management, PMP certification an asset

Compétences et habiletés

  • Formation : Autre
  • Expérience : Autre
  • Profil : Autre
  • Date limite de dépôt de candidature : 19 juillet 2021

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